POLICY
When you are using this website, you are accepting the Terms and Conditions. The contract will be agreed when 'you' the purchaser have made an offer to purchase via electronic order.
It is a condition that to purchase goods from this website, you are confirming that you are at least 18 years old.
The website content is as accurate as possible.
All measurements are approximate and given as a guide only.
The classifcations of all precious stones are our opinions only.
The images are not actual size and the colours may vary due to electronic transfer or varying light conditions.
All items are subject to availability.
Items may be withdrawn from sale or prices altered, without prior notice.
Prices listed are in sterling pounds.
We reserve the right to refuse an order.
We will not dispatch goods in till we have received authorisation from the payment card issuer.
RETURNS
We will be pleased to offer an exchange or refund on your purchase if returned within 7 days of delivery, on the condition that the goods being returned are in original condition with tags, packaging and all relevant documents still attached.
Refunds will not be given on pierced jewellery and or custom pieces.
The cost of returning the goods will be met by the purchaser.
Goods will be returned to Gold & Silver Buyers Ltd, 45 Upper Brook Street, Ipswich, IP4 1DU.
We will deal with the return issue refunds etc electronically.
We will not refund delivery charges either way.
Our returns policy does not affect your statutory rights.
TERMS AND CONDITIONS
We reserve the right to change the terms and conditions for buying goods online from this website and if we do, we will notify you by posting the new terms online on our website.
please get in touch via contact form on the home page.